Maintenance and Repair
Paragon prides itself on giving top quality after-sales support for the full equipment range. All new and refurbished machines are installed by fully trained service engineers and include comprehensive operator training.
Service Contracts
A range of service contacts are available for the Paragon Range of equipment.
Comprehensive Cover
A full maintenance contract that covers all parts, PM service visits (usually 4 or 2 depending on model) and breakdown calls.
Comprehensive (Plus) Cover
All the features of the standard Comprehensive contract but with a 4 hour response (subject to acceptance).
Preventative Cover
A maintenance contract that covers PM service visits (usually 4 or 2 depending on model) but all additional calls and parts are chargeable.
Flexible Cover
Paragon's latest offering which puts the customer in charge. This is a flexible contract that allows the user to decide the number of visits. All the benefits of a Comprehensive contract but with an additional number of planned maintenance visits.